Privacy Policy
Last updated:
1. Information We Collect
We collect personal information you provide directly to us, including:
- Name, email address, and message content when you use our contact form
- Usage data collected automatically through cookies and analytics services
- Device and browser information for site optimization
2. How We Use Your Information
We use the information collected to:
- Respond to your inquiries and provide requested services
- Improve our website and user experience
- Analyze site usage patterns through Google Analytics
- Send marketing communications (with your consent)
3. Legal Basis for Processing
We process your personal information based on:
- Contract: Information necessary to provide services you've requested
- Consent: For marketing communications and optional analytics
- Legitimate Interest: To improve our services and prevent fraud
- Legal Obligation: To comply with applicable laws
4. Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics: Tracks site usage and user behavior
- Google Ads Conversion Tracking: Measures ad performance
- Google Maps: Embedded map on our contact page
5. Cookies
We use cookies to enhance your experience. You can manage your preferences through our cookie banner. See our Cookie Policy for more details.
6. Your Rights
You have the right to access, correct, delete, or restrict your personal data. You may also object to certain processing or request data portability. To exercise these rights, contact us at info@drainbiosan.world.
7. Data Retention
We retain personal data only as long as necessary: contact submissions for 3 years, analytics data per Google's default retention policy, and cookies as specified in our Cookie Policy.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
9. Security
We implement reasonable security measures including HTTPS encryption and limited data access. However, no transmission method is completely secure.
10. Contact Us
For privacy questions or to exercise your rights, contact us at info@drainbiosan.world or 1521 Pike Place, Seattle, WA 98101.
11. Changes to This Policy
We may update this policy periodically. Continued use of our site constitutes acceptance of changes.